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- How Do We Assist Clients in the mortgage process?
- We protect them from corporate sales tactics from banks
and estate agency chains.
- We provide impartial, expert, external
scrutiny of mortgage products.
- We ensure the provision of appropriate and
customised protection products.
- We can identify when clients' circumstances do
not meet the criteria of specific lenders.
- We can identify the most likely lender in
unusual situations, thus avoiding the need for multiple credit
checks.
- We choose the best products, from multiple
providers, for each aspect of clients' mortgage and protection
needs, thus increasing their ability to afford their
commitments, even when things go wrong.
- We do the data input for clients, thus
minimising errors, omissions and non-disclosure.
- We take responsibility for the advice
provided, which increases consumer protection.
- We collate, verify and provide documentation
for the lender to minimise delays in processing, speeding up the
process for the client.
- We use our experience to resolve problems
during the process.
- We act as advocate for clients during the
application process.
- We explain the mortgage offer and assist in
fulfilling offer conditions.
- We liaise with other parties in the
transaction and ensure that clients are kept up to date with
progress and developments.
- We use our knowledge to predict problems and
resolve them in advance.''
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